Terms of Service

Please read these Terms of Service carefully before placing an order or using the Sparklejoy website at sparklejoydrawings.com. By accessing our site or making a purchase, you agree to be bound by these terms. If you do not agree, please do not use our website.

1. About Us

Sparklejoy is a small independent stationery and watercolour art business based in British Columbia, Canada. We sell physical goods including greeting cards, postcards, art prints, stickers, and note pads through our online store.

2. Eligibility

You must be at least 18 years of age, or have the consent of a parent or guardian, to place an order on our website. By using our site, you confirm that you meet this requirement.

3. Products and Pricing

• All prices are listed in Canadian dollars (CAD) unless otherwise stated.
• We reserve the right to change prices at any time without notice. Changes will not affect orders already confirmed.
• Product images are as accurate as possible; however, colours may vary slightly due to screen calibration and printing processes.
• We reserve the right to discontinue any product at any time.

4. Orders and Payment

• Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order.
• An order confirmation email does not guarantee acceptance; acceptance occurs when your order is dispatched.
• Payment is processed securely through our third-party payment provider. We do not store your credit card information.
• All transactions are subject to verification and we reserve the right to cancel orders suspected of fraud.

5. Shipping

Please refer to our Shipping & Returns Policy for full details on shipping times, rates, and carriers. We are not responsible for delays caused by carriers, customs, or circumstances outside our control.

6. Returns and Refunds

Please refer to our Shipping & Returns Policy for full details on our return and refund process.

7. Intellectual Property

All artwork, illustrations, designs, photographs, text, and other content on this website are the exclusive property of Sparklejoy and are protected by Canadian and international copyright law.

• You may not reproduce, distribute, modify, or use any content from this site for commercial purposes without our prior written permission.
• Purchasing a product does not transfer any intellectual property rights. Physical products are for personal use only.
• You may share our content on social media for non-commercial purposes with proper credit to Sparklejoy.

8. User Accounts

• You are responsible for maintaining the confidentiality of your account credentials.
• You are responsible for all activity that occurs under your account.
• Please notify us immediately at sparklejoydrawings@gmail.com if you suspect unauthorised use of your account.
• We reserve the right to suspend or terminate accounts that violate these terms.

9. Prohibited Use

You agree not to:

• Use our site for any unlawful purpose or in violation of any applicable law
• Attempt to gain unauthorised access to our systems or data
• Submit false, misleading, or fraudulent information
• Scrape, copy, or harvest content from our website using automated means
• Interfere with the proper functioning of the website

10. Disclaimer of Warranties

Our website and products are provided "as is." To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. We do not warrant that our website will be uninterrupted, error-free, or free of viruses.

11. Limitation of Liability

To the fullest extent permitted by law, Sparklejoy shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products, including but not limited to loss of profits, data, or goodwill. Our total liability for any claim shall not exceed the amount you paid for the order giving rise to the claim.

12. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein. Any disputes shall be resolved in the courts of British Columbia.

13. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with a revised "Last updated" date. Continued use of our website after changes are posted constitutes your acceptance of the updated terms.

14. Contact

For any questions about these Terms of Service, please contact us at sparklejoydrawings@gmail.com.